1.All cats are to be 4 months or over and be fully vaccinated F3 for cats.
Vaccinations must have been done at least 10 days prior to arrival.

2. All cats must have been desexed.

3. The Operator reserves the right to refuse entry of any animal without being required to give explanation.

4. A non-refundable boarding fee, as set by the Operator, is payable by credit card or EFT at the time of arrival for each animal. Long term boarders will pay fortnightly payments in advance which shall be processed by credit card.

5. Minimum stay

Minimum stay is 5 nights except at Christmas or if 5th night falls on a Saturday, Sunday or public holiday.
Christmas 2024 last arrival 20th December 2024, First departure 6th January 2025.
Cats boarded during the Easter break will not be accepted after the Thursday prior to Good Friday and will not be available for pick up until the Tuesday after Easter Monday.

6. All arrivals and departures must be during our opening hours as stated on our Website or an out of hours fee of $250 will apply. Boarding rates are charged on a calendar day basis with no charge for cats collected during our am opening hours on day of departure. Cats collected after our morning hours will be charged for the day of departure.

7. The owner agrees to pay the rate for boarding in effect on the date the animal is checked into the Operator’s premises (as advised in the price list).

8. The owner agrees to pay all costs and charges for special services requested and any veterinary costs for the animal during the time the animal is in the Operator’s care. In the event of the animal’s serious illness and where the owner cannot be readily contacted the veterinary surgeon’s decision in relation to treatment of the animal shall be final and conclusive.

9. The owner specifically represents that he or she is the sole owner of the animal, free and clear of all liens and encumbrances.

10. All charges incurred by the owner pursuant to this agreement must be paid before the animal leaves the Operator’s premises.

11. If all charges are not paid, the Operator has the right to offer the animal for public sale or otherwise dispose of the animal in any manner which the Operator may in its sole and absolute discretion deem appropriate. If such sale/disposal does not secure a price adequate to cover the charges and the cost of sale/disposal, the owner is liable to the Operator for any shortfall. The Operator may take this course of action as set out herein if not advised of a pick up date within two (2) weeks of the advised date at which time the animal will be deemed to be abandoned.

12. Under no circumstances will the Operator, or its employees or agents, be held responsible for Feline Influenza, Paralysis Ticks, injury, death, loss or damage of any kind whatsoever that may occur to any animal while in the control of the Operator. The owner should have taken all precautions to prevent these issues prior to arrival.

13. On arrival at Catarama the owner acknowledges their acceptance of the Conditions of Boarding their Animal and certifies to the accuracy of all information given about the animal. The owner acknowledges by leaving their animal at Catarama this contract shall create a lien over the animal in favour of the Operator which lien shall continue to exist whilst ever monies are owing to the Operator pursuant to this agreement.